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Privacy Policy

At VЕΡ Express, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. By engaging our services, you agree to the practices described below.

1. Definitions

  • Company – Refers to VЕΡ Express, Singapore.

  • Service – Refers to our VЕΡ application service and related offerings via our website, WhatsApp, and other communication channels.

  • Personal Data – Any information that identifies you, such as your name, identification number, contact details, or vehicle information.

  • Usage Data – Information collected automatically, such as your IP address, browser type, and website usage statistics.

  • You – The individual or entity using our services.

2. Information We Collect

We collect only the information necessary to process your VЕΡ application, including:

  • Full name

  • Contact information (email, phone number)

  • Identification details (NRIC, passport, driver’s license)

  • Vehicle registration details

  • Supporting documents and photos required for submission to JPJ

We may also collect Usage Data to improve our website’s performance and security.

3. How We Use Your Information

Your Personal Data is used strictly for:

  1. Processing and submitting your VЕΡ application to JPJ

  2. Contacting you with updates, clarifications, or requests for additional information

  3. Resolving any issues or enquiries related to your application

  4. Fulfilling our legal obligations and preventing fraudulent activity

We do not sell, rent, or share your information with any third party for marketing purposes.

4. Data Retention & Deletion

  • All personal data is securely stored during the application process.

  • Once your VЕΡ is approved and delivered, your data will be permanently deleted within 60 days.

  • We retain only the minimal transaction records required for legal, accounting, or tax purposes.

5. Data Protection & Security

We employ multiple safeguards to protect your data:

  • Encrypted data transmission (SSL)

  • Restricted internal access to application files

  • Secure servers and password-protected systems

  • Strict deletion protocols after completion

While we take all reasonable steps to protect your data, no online transmission is completely risk-free.

6. Disclosure of Data

Your personal details are only submitted to JPJ for the purpose of obtaining your VЕΡ.

We may disclose data only if:

  • Required by law or government authority

  • Necessary to protect our rights, comply with legal obligations, or investigate fraud

  • In connection with a business restructuring, provided equivalent privacy safeguards are maintained

7. Your Rights

You may:

  • Request a copy of your personal data

  • Request correction of any inaccurate information

  • Request deletion of your personal data after service completion

Requests can be made via email or WhatsApp and will be fulfilled within 10 business days.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed to comply with regulations or improve our privacy practices. The “Last Updated” date will always reflect the latest version.

9. Contact Us

For questions, concerns, or requests regarding your privacy, contact us.

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